At Nexa First Ltd, we strive to provide reliable and timely automotive services. Please read our Return & Cancellation Policy carefully before booking a service.
Once a service has been booked, cancellations or refunds are generally not available unless expressly approved by management. However, if any of the following situations occur: you successfully repair your vehicle on your own, your vehicle starts before our service providers arrive, assistance is provided by the police, or you change your mind about the service, you are strongly advised to cancel the service call immediately. In such cases, Nexa First Ltd management may approve a full refund. Please note that a cancellation fee of £30 will apply to any cancelled service.
The Terms of Business are governed by and interpreted in accordance with the laws of the United Kingdom. Nexa First Ltd acts as an agent connecting customers with service providers.
Under no circumstances will Nexa First Ltd be liable for any loss or damage, including but not limited to indirect, consequential, or loss of profits arising from the use of our services.